Helping AA Members in Australia Navigate Online
This website contains information on how to attend, host and moderate AA meetings online.
Detailed Zoom instructions for AA members
For information for those attending, hosting and moderating an AA meeting online.
For those attending a meeting
Get connected to AA meetings online by following these simple steps
If you don’t have a computer or access to the internet, you can still attend AA meetings via phone
How to adjust your settings so that you remain anonymous online.
For those hosting a meeting
How to set up an AA meeting so that it is a safe place for those attending
How to set up an AA meeting so that it runs at the same time every week
How to create Co-Host’s for your meeting to help you moderate participants.
How to moderate a Zoom meeting so that it is a safe environment for all members.
Hosting a Zoom meeting checklist
Make sure that you have set up the below steps before hosting a meeting
Create a Zoom Pro account
For added security, it is important that you create a Zoom Pro account. The current cost of subscription is $20.99 per month.
Update screen share settings
This is one of the most important settings to update when creating a safe environment for members.
Mute participants on entry
Make sure that you mute members on entry so that the meeting isn’t interrupted by loud or distracting noises.
Create a waiting room
Creating a waiting room gives you the additional security of screening members before they are able to enter the meeting.
Disable chat capabilities
Disabling chat capabilities means that members won’t unknowingly give their numbers or receive explicit messages from trolls in chat.
Select a Co-host for your meeting
Having a moderator position in your meeting means that you will be able to focus on running the meeting while the moderator keeps it safe from trolls.
Disable background images
Yes background images are fun, but they are being misused by trolls. It is really important to turn this function off.
Turn off all recording capabilities
Make sure all internal Zoom recording settings are disabled so that member’s anonymity is protected as best it can be.
Encryption for 3rd party endpoints
For additional safety and privacy during the meeting, make sure this function is turned on and selected.
Helping AA Members Navigate Online
This site has been created and is maintained by AA volunteers as a service to help AA members in Australia.
Its purpose is to be a source of reliable information to help Australian AA members, committees and groups continue to carry the AA message online. Ever mindful of AA’s singleness of purpose, Twelve Traditions, and Twelve Concepts of World Service, we hope this information will be useful and help AA reach the still-suffering alcoholic.
We understand that every AA home group throughout Australia is entitled to shape their approach to meetings using the software and the settings that suit their needs. Therefore, this website is offered as a guide only, and its intention is to help strengthen the fellowship of AA and make it a safer place, as it quickly transitions to an online format.
Here you will find answers to the most common questions from our members
The answers in this section are subject to change based on the individual Zoom settings of each AA online meeting.
How do I mute myself during a Zoom meeting?
There is a microphone icon that you are able to click during the meeting if they have not enabled the ‘mute all’ settings prior to entry. It will turn red with a cross though it if you are muted.
How can I unmute myself temporarily
You can unmute yourself temporarily during the meeting at any time by holding down the space bar and speaking. Please note that this will only work if the room has certain security settings allowed.
How do I turn off my video?
If you do not wish to have your video on you can turn it off when entering your password to enter the meeting. There are two tick boxes below where you put in the password. Select ‘turn off my video’ before clicking next. To turn off your video in the meeting click on the video icon.
Can people take screenshots on Zoom?
Although it is against the rules, people can still screenshot or record your meeting using third party software or even with a mobile phone. If you are concerned about this, we suggest turning off your video.
How do I put my hand up?
To raise your hand during a meeting first select the ‘participants’ button at the bottom of your screen. Once this is selected you will see a list of all participants. At the bottom of this list window will be a ‘raise hand’ button.
How do I give my number to a new comer?
Depending on the individual security settings of the meeting, you can send private messages via chat.
How to contact the meeting host?
Depending on the individual security settings of the meeting you can send private messages via chat to the host.
If you have any feedback or suggestions for our volunteers as it relates to AA meetings online, in this current environment, then send us a message.